Billing
This section covers everything related to your subscription — viewing invoices, changing plans, updating payment methods, and cancelling.
Your Subscription Overview
Your billing page (accessible from Settings → Billing) shows:
| Detail | What You'll See |
|---|---|
| Current plan | Solo, Growth, or Studio |
| Status | Active, past due, or cancelled |
| Next billing date | When your next payment is due |
| Price | Your current monthly rate |
| Posts used this period | How many of your monthly posts you've used |
Managing Your Plan
Upgrading
To upgrade to a higher-tier plan:
- Go to Settings → Billing
- Click Change Plan
- Select your new plan
- Confirm the change
Your new plan takes effect immediately. You'll be charged the prorated difference for the remainder of your current billing period.
Downgrading
To downgrade to a lower-tier plan:
- Go to Settings → Billing
- Click Change Plan
- Select the lower-tier plan
- Confirm
The downgrade takes effect at the end of your current billing period. You keep access to your current plan's features until then.
Before downgrading, make sure your content volume fits within the new plan's limits. If you have 3 sites connected on Growth and downgrade to Solo (which allows only 1 site), you'll need to disconnect sites or your downgrade won't process.
Payment Methods
Adding a Payment Method
We accept all major credit and debit cards, as well as PayPal:
- Go to Settings → Billing → Payment Methods
- Click Add Payment Method
- Enter your card details or connect PayPal
- Click Save
Your primary payment method is charged on your billing date each month.
Updating Your Card
- Go to Settings → Billing → Payment Methods
- Click Edit next to your current card
- Update the details
- Click Save
Failed Payments
If your payment fails:
- You'll receive an email notification
- We'll retry the payment automatically every 3 days
- After 3 failed attempts, your account will be paused
While paused, existing posts remain on your site, but no new content will be generated or published.
Invoices and Receipts
All invoices are available in your billing page:
- Go to Settings → Billing → Invoices
- View or download any past invoice as PDF
- Receipts include: plan name, amount charged, date, and payment method
Invoices are generated on your billing date each month and emailed to the address on file.
Viewing Billing History
Your billing history shows every charge, plan change, and payment update. This can be useful for expense tracking:
- Go to Settings → Billing → History
- Filter by date range or transaction type
- Click any entry for details
Cancelling Your Subscription
We hope you'll love the service, but if you need to cancel:
- Go to Settings → Billing
- Click Cancel Subscription
- Tell us why you're leaving (optional, but helpful)
- Confirm cancellation
What happens when you cancel:
- Your subscription ends at the end of your current billing period
- You keep access to all features until then
- Every post we've published stays on your website — the content is yours
- Your account data is retained for 12 months in case you want to reactivate
Before cancelling, consider pausing your subscription instead. A paused account stops generating content but keeps everything intact — you can reactivate anytime. Contact support to discuss pausing options.
Reactivating a Cancelled Account
Changed your mind? You can reactivate within 12 months:
- Log into your dashboard
- Go to Settings → Billing
- Click Reactivate Subscription
- Choose a plan
- Enter payment details
Your account will resume with your previous settings and preferences intact.
Taxes
Depending on your location, applicable taxes may be added to your subscription price. Tax amounts are shown clearly before purchase and on all invoices.
Next Steps
Need to update your account details? See Account Management.